Essential Management Skills

Who Should Attend?

Discussions and exercises are tailored for Senior Staff (not yet manager).


  • 2 days (9:00am to 4:30pm)

Seminar Outline

  • Business Skills
    • Business management (achieve objectives, meet deadlines, maintain quality, monitor performance, teamwork, plan, organize)
    • Commercial acumen (recognize and exploit opportunities, cross sell, fundamentals of proposal writing)
    • Business interaction (negotiation skills)
  • Leadership Skills
    • Leadership (gain the commitment of others, motivate others, guide others)
    • Communication (assertiveness, hear others, achieve clear understanding)
    • Written communication (danger of putting things in writing, danger of not putting things in writing, clarity, structure)
  • Thinking Skills
    • Identify issues (recognize the real issues in a situation)
    • Judgment (decision making)
    • Initiative (actively influence events to achieve goals)
  • Relationship Skills
    • Interpersonal skills (understand others, respect, empathy, rapport, integrity, sensitivity)
    • Facilitate learning (coaching, delegation, feedback)
    • Presentation skills (presence, energy, impact, focus)

Benefits of this seminar

  • Fundamental business skills
  • Effective communication skills
  • Improved decision making
  • Vital people skills
  • Preparation for the role of manager.